Trainline

Location: Europe

Accelerating Low Carbon Travel Through Purpose Aligned Climate Action

Trainline, a British technology company operating a digital rail and coach ticketing platform across the UK and Europe, is committed to accelerating modal shift toward low-carbon travel and reducing the impact on the climate from our own operations. Working with Climate Impact Partners, the company has taken purposeful steps to align its climate actions with its mission, combining emissions reductions with high-integrity climate projects that reflect its role in transforming mobility.

The Ambition

Trainline aims to lead the shift toward low-carbon travel, helping customers choose cleaner transport while working toward net zero across its entire value chain by 2040. Their climate strategy is built on three core pillars: Measure, Reduce, and Eliminate residual emissions through credible, high-quality carbon projects.   

The urgency behind their ambition is driven by: 

  • Reputational and operational accountability – as Europe’s leading digital rail platform, they demonstrate authentic leadership in decarbonising mobility.  
  • Stakeholder expectations – customers, employees, and investors increasingly expect visible, credible progress.  

The Action 

Trainline works with Climate Impact Partners to identify and curate a portfolio of high-quality climate solutions that meet rigorous integrity criteria and align with their mission to make low-carbon travel the default choice. This approach enables Trainline to deliver credible near-term climate action while progressing long-term emissions reductions, and to engage customers and stakeholders through compelling, purpose-aligned storytelling. 

Through the partnership, Trainline selected a set of high-quality carbon projects, including the BasiGo Electric Bus project in Kenya – chosen for its strong alignment with Trainline’s vision of shifting travellers toward cleaner modes of transport. Just as Trainline encourages rail over road, BasiGo supports the transition from diesel buses to electric mobility, reinforcing Trainline’s sustainability narrative across new geographies. 

The Impact

Trainline is strengthening its leadership in sustainable travel through purposeful, high-integrity climate action. In partnership with Climate Impact Partners, Trainline has built a portfolio of climate projects that mirror its mission, deliver verified emissions impact, and deepen its contribution to cleaner, more resilient communities. 

Their climate-aligned project portfolio enables them to: 

  • Demonstrate credible, purpose-aligned climate leadership 
  • Support global sustainable mobility while progressing toward their long-term net-zero trajectory through verified emissions reductions 
  • Strengthen their positioning as a champion of low-carbon travel 
  • Ensure alignment with their sustainability narrative and stakeholder expectations 
  • Benefit from tangible co-benefits that enhance reporting, transparency, and stakeholder engagement 

What Trainline Says

“Our purpose is to make it easier to make travel choices that are better for the environment. This partnership pairs our reduction-first strategy with verified impact and a story our customers can understand and trust.” - Sarah Hammond, Senior Corporate Sustainability Manager, Trainline

Working with Climate Impact Partners, we channel that mission into action through a portfolio of high-integrity carbon projects like electric public transport that mirror the change we drive every day on rail.
Sarah Hammond, Senior Corporate Sustainability Manager, Trainline

Why It Matters 

Trainline’s climate strategy demonstrates how companies can pair deep emissions reductions with purpose-aligned, high-quality climate finance to achieve broader societal impact. With a strengthened portfolio and a mission-aligned project like BasiGo, Trainline is advancing credible climate leadership while supporting global progress toward sustainable mobility. 

Working with Climate Impact Partners, we channel that mission into action through a portfolio of high-integrity carbon projects like electric public transport that mirror the change we drive every day on rail.
Sarah Hammond, Senior Corporate Sustainability Manager, Trainline