Privacy Policy

“Climate Impact Partners” means ClimateCare Oxford Limited and/or Natural Capital Partners Europe Limited and/or Natural Capital Partners Americas, LLC (together, “Climate Impact Partners”).

Privacy policy

The following statement explains our policy regarding the personal information we collect about you.

Statement of Intent

As is true of most websites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, date/time stamp, and clickstream data. We use this information, which does not identify individual users to us, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user.

Climate Impact Partners does collect source IP address information from all people. By connecting to our website, you consent to us holding your data and sending you marketing information.

By entering your details in the fields requested, you enable Climate Impact Partners to provide you with the services you select. Whenever you provide personal information, we will treat that information in accordance with this policy. Our services are designed to give you the information that you want to receive. Climate Impact Partners acts in accordance with current applicable laws. 

Security

We take the security of all the data we hold seriously. We regularly review the appropriateness of the measures we have in place to keep the data we hold secure.

Information on visitors

During any visit to Climate Impact Partners, the pages you see, along with something called a cookie, are downloaded to your computer. Most, if not all, websites do this, because cookies allow the website publisher to do useful things like find out whether the computer (and probably its user) has visited the site before. This is done on a repeat visit by checking to see, and finding, the cookie left there on the last visit.

Any information that is supplied by cookies can help us to provide you with a better service and assists us to analyze the profile of our visitors.

Personal Information

When you supply any personal information to Climate Impact Partners (e.g., registering for an event, or completing a form) we have legal obligations towards you in the way we deal with that data. We must collect the information fairly; we must let you know how we will use it; and we must tell you in advance if we decide to pass the information on to anyone else. We will hold your personal information on our systems for as long as you use the service you have requested and remove it if the purpose has been met. We will ensure that all personal information supplied is held securely, in accordance with the Data Protection Act 1998.

When we send you information, we think you might be interested in, you have the right to unsubscribe at any time by contacting us as set out hereunder or by following the unsubscribe instructions in our communications. 

When we refer to “our Website” or “this Website”, we mean all websites owned or operated by Climate Impact Partners. The list below is accurate as of May 16, 2022,but may change over time.

  • climateimpact.com
  • hub.naturalcapitalpartners.com;
  • carbonneutral.com; 
  • carbonneutralcalculator.com;
  • netzeroforbusinesses.com; and
  • millionmangroves.com
  • climateimpact.com/small-business-calculator

The legal grounds we use for processing personal data

We are required by law to set out in this privacy policy the legal grounds on which we rely to process your personal data. We rely on one or more of the following lawful grounds:

you have explicitly agreed to us processing your information for a specific reason;

the processing is necessary to perform the agreement we have with you or to take steps to enter into an agreement with you; the processing is necessary for compliance with a legal obligation we have such as keeping records for tax purposes or providing information to a public body or law enforcement agency; or the processing is necessary for the purposes of a legitimate interest pursued by us or a third party, which might be:

(a) to provide our services to you or our clients and other third parties and ensure that our client engagements are well-managed;
(b) to prevent fraud;
(c) to protect our business interests;
(d) to ensure that complaints are investigated;
(e) to evaluate, develop or improve our services or products; or(f) to keep you or our clients informed about relevant products and services and provide you with information, unless you have indicated at any time that you do not wish us to do so.

To the extent that we process any special categories of data relating to you for any of the purposes outlined above, we will do so because: you have given us your explicit consent to process that data; we are required by law to process that data in order to ensure we meet our ‘know your client’ and ‘anti-money laundering’ obligations (or other legal obligations imposed on us); the processing is necessary to carry out our obligations under employment, social security or social protection law; the processing is necessary for the establishment, exercise, or defense of legal claims; or you have made the data manifestly public.

Please note that in certain circumstances it may be still lawful for us to continue processing your information even where you have withdrawn your consent, if one of the other legal bases described above is applicable.

Your rights

Individuals’ rights and how to exercise them

Individuals have certain rights over their personal data and data controllers are responsible for fulfilling these rights. Where we decide how and why personal data is processed, we are a data controller. Further information about the rights that individuals have and how to exercise them appears below.

Access to personal data

You have a right of access to personal data held by us as a data controller. This right may be exercised by emailing us at privacy@climateimpact.com. We may charge fees for a request for access in accordance with applicable law. We will aim to respond to any requests for information promptly, and in any event within the legally required time limits.

Amendment of personal data

To update personal data submitted to us, you may email us at privacy@climateimpact.com or, where appropriate, contact us via the relevant website registration page or by amending the personal details held on relevant applications with which you registered. When practically possible, once we are informed that any personal data processed by us is no longer accurate, we will make corrections (where appropriate) based on your updated information.

Withdrawal of consent

Where we process personal data based on consent, individuals have a right to withdraw consent at any time. We do not always, or even generally, process personal data based on consent (as we can usually rely on another legal basis). To withdraw consent to our processing of your personal data please email us at privacy@climateimpact.com or, to stop receiving an email from a marketing list we use, please click on the unsubscribe link in the relevant email received from us.

Other data subject rights

This privacy policy is intended to provide information about what personal data we collect about you and how it is used. As well as rights of access and amendment referred to above, individuals may have other rights in relation to the personal data we hold, such as a right to erasure/deletion, to restrict or object to our processing of personal data and the right to data portability.

If you wish to exercise any of these rights or if you have any questions or comments about privacy issues, please send an email to privacy@climateimpact.com.

Right to complain

If you wish to raise a complaint about how we are using your information, you can contact us by sending an email to privacy@climateimpact.com

You can also complain to the Information Commissioner’s Office, which regulates and supervises the use of personal data in the UK, on 0303 123 1113. If you are not based in the UK, you have a right to complain to the EU Data Protection Authority (“DPA”) in your jurisdiction.

Direct marketing and user surveys

As our services expand, there will be more opportunities to enhance the services provided to you. From time to time, we may send you details of other services and products that may be of interest to you and offer you the opportunity to subscribe to them. We may also offer you the opportunity to participate in surveys that help our research into the types of service we offer. We will keep a record of information provided by you. Please note that any information you provide to Climate Impact Partners that is subject to this paragraph will only be used within Climate Impact Partners or contractors operating on our behalf. It will never be supplied to third parties without first obtaining your consent unless we are obliged by law to disclose information.

If you wish to opt-out of receiving Climate Impact Partners related marketing information via email, please send your request to privacy@climateimpact.com

Users under 18

If you are under 18, please get your parent/guardian’s permission beforehand whenever you provide personal information to Climate Impact Partners’ website. Users without this consent are not allowed to provide us with personal information.

Making real change possible

Contact us to learn about how we can work with you to deliver action on climate