Privacy policy
This privacy policy gives you information about how Climate Impact Partners (CIP) collects and uses your personal data through your use of this website – including any data you may provide when you purchase products or services or complete a form through this website – and when you contact CIP by post, phone, email or otherwise.
When we refer to “our Website” or “this Website”, we mean all websites owned or operated by Climate Impact Partners. The list below is accurate as of August 2026 but may change over time.
Controller
Climate Impact Partners (Group) is made up of different legal entities, including Climate Impact Partners Ltd and Climate Impact Partners LLC. This privacy policy is issued on behalf of the Group so when we mention Climate Impact Partners, “CIP”, "we", "us" or "our" in this privacy policy, we are referring to the relevant company in the Group responsible for processing your data. Climate Impact Partners Ltd is the controller and responsible for this website.
Personal data means any information about an individual from which that person can be identified.
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:
We also collect, use and share aggregated data such as statistical or demographic data which is not personal data as it does not directly (or indirectly) reveal your identity. For example, we may aggregate individuals' Usage Data to calculate the percentage of users accessing a specific website feature in order to analyse general trends in how users are interacting with our website to help improve the website and our service offering.
We use different methods to collect data from and about you including through:
Legal basis
The law requires us to have a legal basis for collecting and using your personal data. We rely on one or more of the following legal bases:
To the extent that we process any special categories of data relating to you for any of the purposes outlined above, we will do so because: you have given us your explicit consent to process that data; we are required by law to process that data in order to ensure we meet our ‘know your client’ and ‘anti-money laundering’ obligations (or other legal obligations imposed on us); the processing is necessary to carry out our obligations under employment, social security or social protection law; the processing is necessary for the establishment, exercise, or defense of legal claims; or you have made the data manifestly public.
Direct marketing
As our services expand, there will be more opportunities to enhance the services provided to you. From time to time, we may send you details of other services and products that may be of interest to you and offer you the opportunity to subscribe to them. We may also offer you the opportunity to participate in surveys that help our research into the types of service we offer. We will keep a record of information provided by you.
Business-to-Business Marketing
We may process limited professional contact information (such as name, job title, company name and business contact details) to communicate with individuals in a professional capacity about our products or services where we reasonably believe such information will be relevant to their role or organisation.
This information may be obtained from publicly available sources, professional networks, third‑party business data providers, or through our business relationships. Our lawful basis for this processing is our legitimate interests in communicating with organisations about relevant products and services or, where local law requires, your prior consent.
Business development communications are distinct from marketing subscriptions, and individuals contacted through one‑to‑one outreach are not added to marketing mailing lists unless they explicitly opt in.
Third-party marketing
Any information you provide to Climate Impact Partners that is subject to this paragraph will only be used within Climate Impact Partners or contractors operating on our behalf.
We will get your express consent before we share your personal data with any third party for their own direct marketing purposes (unless we are obliged by law to do so).
Opting out of marketing
You have the right to object at any time to receiving business-to-business marketing or other marketing communications from us. You can do this by replying to an email, using any unsubscribe mechanism provided, or by contacting us at [email protected]. We will act on such requests promptly.
If you opt out of receiving marketing communications, you will still receive essential service-related communications that are essential for administrative or customer service purposes.
Cookies
During any visit to Climate Impact Partners, the pages you see, along with something called a cookie, are downloaded to your computer. Most, if not all, websites do this, because cookies allow the website publisher to do useful things like find out whether the computer (and probably its user) has visited the site before. This is done on a repeat visit by checking to see, and finding, the cookie left there on the last visit.
Any information that is supplied by cookies can help us to provide you with a better service and assists us to analyse the profile of our visitors.
For more information about the cookies we use and how to change your cookie preferences, please see https://www.climateimpact.com/cookie-policy/.
We may share your personal data where necessary with third parties for the purposes set out above, including our CRM provider, and third parties to whom we may choose to sell, transfer or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy policy.
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
We share your personal data within the Climate Impact Partners Group. This will involve transferring your data outside the UK to the jurisdictions in which we operate and/or where we offer goods or services, including the UK, the EU/EEA, the United States, Kenya, and India. Data transfer within the Climate Impact Partners Group is undertaken in accordance with the Climate Impact Partners Group intragroup transfer agreement which uses the International Data Transfer Addendum to the European Commission’s standard contractual clauses for international data transfers.
We may transfer your personal data to service providers that carry out certain functions on our behalf. This may involve transferring personal data outside the UK to countries which have laws that do not provide the same level of data protection as the UK law. Whenever we transfer your personal data out of the UK to service providers, we ensure a similar degree of protection is afforded to it by using specific standard contractual terms approved for use in the UK which give the transferred personal data the same protection as it has in the UK, namely the International Data Transfer Addendum to the European Commission’s standard contractual clauses for international data transfers.
To obtain a copy of these contractual safeguards, and for further details, email [email protected].
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
How long will you use my personal data for?
We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.
To determine the appropriate retention period for personal data, we follow our company’s internal data retention policy.
In some circumstances you can ask us to delete your data: see [paragraph 9] below for further information.
You have several rights under data protection laws in relation to your personal data.
You have the right to:
As well as the rights referred to above, individuals may have other rights in relation to the personal data we hold. If you wish to exercise any of the rights set out above or your other rights, please contact us at [email protected].
No fee usually required
We may charge fees for a request for access (or to exercise any of the other rights), where this is in accordance with applicable law.
What we may need from you
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
Time limit to respond
We try to respond to all legitimate requests within one month. Occasionally it could take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
If you have any questions about this privacy policy or about the use of your personal data or you want to exercise your privacy rights, please contact us at: [email protected].
If you are based in the UK, you have the right to make a complaint to the Information Commissioner’s Office (ICO), the UK regulator for data protection issues, or, if you are in the EU, to your EU Data Protection Authority. However, before doing so please make sure you have first made your complaint to us or asked us for clarification if there is something you do not understand, by contacting [email protected].
We keep our privacy policy under regular review. This version was last updated on [DATE].
It is important that the personal data we hold about you is accurate. Please let us know if your personal data changes during your relationship with us.
This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.
If you are under 18, please get your parent/guardian’s permission beforehand whenever you provide personal information to Climate Impact Partners’ website. Users without this consent are not allowed to provide us with personal information.